Spectrum will also offer the following streaming services to approximately 2. Of that group, 150,000 customers are set to get an extra $75, leading to a total refund of $150. The refund component of the settlement is $62.5 million which was the total settlement amount with the state.Īccording to former New York Attorney General, about 700,000 active Charter customers were in line for a $75 refund. All info will be communicated to eligible customers.” Customers should check their March statements. ![]() “We are issuing credits to certain eligible customers in New York State, in accordance with our agreement with the New York Attorney General regarding the former Time Warner Cable. In a statement, Senior Director of Communications at Charter Communications Lara Pritchard said: The cable and internet provider says it will be rolling out a one-time credit to customers as part of a fraud settlement with the state. If you need more information or have any questions regarding your current bill please contact us at for home connections and for business connections.If you get your internet service from Charter-Spectrum, you may want to take an extra glance at your March billing statement. Please reach out to our customer service team to raise this request. You can get your Spectra connection shifted from one address to anther for a charge of Rs.250-500 per request depending on the shifting distance. Shifting charges: This is only applicable for home connections.It will take you to this page where you can click on 'Create a Username. The amount will be billed along with your first bill after the connection is reactivated. Hi bettygrullon and welcome to the Spectrum community You can set up your account access by going to and clicking the login link in the upper right corner of the page. If your connection is going to be inactive for a long period, we can put it on hold for a charge of Rs. This is charged in the next bill.Īpplicable for home connection users. Paper bills are provided on request with a charge of Rs. Paper bill charges: All bills are sent as e-bills.For business connection users, cheques in addition of cards are also acceptable. ![]() 99.If you have Spectrum service your bill is due on the same day each month. If you pay your bill after the grace period you will be charged a late fee of 9. For home connection users, scheduled bill payment is acceptable using credit and debit cards. Your bill is due on the same day each month and you have a grace period of up to 10 days to pay your bill without incurring a late fee. This comes with an additional charge which is added in the next bill. Payment collection charge: You can schedule collection of bill payment at your premises.Total late fee is calculated after due date and will be charged in the next bill. Late Fee: Late fee is charged on the outstanding amount after the due date.This is refundable at the time of disconnection. Security Deposit: This is a one-time deposit against the equipment installed at your premises.The amount will be communicated to you by the seller. Installation: This is a one-time charge for new users for installing the service equipment at your premises.Courier: Business connection users can also courier their cheques to our head office on the address below:.This facility comes with an extra charge that will be added to your next bill. For business connections, payment can be collected using cheque in addition to cards. For home connections, payment will be collected using debit or credit cards only. Schedule collection request: You can request collection of bill payment from your premises by writing to us at for home connections and for business connections.You can enrol by filling out the Direct Debit enrolment form, and we will deduct the total amount due for the bill period from your nominated account via the National Payment Corporation Of India's National Automated Clearing House. You can login using your registered mobile number and receiving an OTP.Ī one-time set up that will auto collect your bill amount from your bank account. Self-care portal: You can login to our self-care portal for home connections and for business connections and pay using credit card, debit card, net banking and payment wallets.Direct pay: You can visit our website and pay your bill.You can pay your bill using the following modes:
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